![]() ![]() When I saw it appear I was very excited at the prospect that a BIOS update might resolve this USB-related issue and I'm pleased to report that it did. Lenovo marks the date as (README) and (website) but it was most definitely NOT available on Lenovo Vantage or the driver site until recently. The driver installer/download is available through the Lenovo Vantage app or via their support website for Win 10 64-bit. Lenovo has released a BIOS Update that resolves this issue, listed as version FNCN28WW on the website (version 1.07 per the README). Hi everyone, OP here, Lenovo ThinkBook 14s Yoga ITL with 11th-Gen i7. ![]() These links are Dell-specific, however you can use them for reference please see your own manufacturer's page for additional details or downloads. This is purely software related and no issue with the hardware. You may follow this link in case the audio still not fixed. It will auto switch and no need to set anything. After complete the cycle, test again connect and disconnect headphone to test.This driver will perform > remove existing driver > restart > auto run again > install new driver > restart. Run this file and install to the laptop.Download Realtek driver from this link.Locate the MaxxAudio Pro and click to choose uninstall.Search for apps and features from start menu and open the page.Our engineers have noted that there is an issue with certain 11th-gen Intel CPU based computers from a variety of vendors (Dell, HP, Lenovo, etc). The whole point of this laptop was a portable Rekordbox rig. Please advise, would love to get this working. This is an otherwise completely new and virgin system. I did some searching and can see that there are no specific drivers available for the DDJ-400 and that it should work via USB out of the box. However the DDJ-400 is still not recognized as an audio output device. I tried right-click + uninstalling all entries that appear twice ("DDJ-400" and "Intel Smart."), unplugging the DDJ-400, opening Rekordbox, and re-plugging in the DDJ-400, and they re-appear in Device Manager. If I unplug the DDJ-400 from USB, the entries for "DDJ-400" and "Intel Smart Sound Technology." disappear. Corresponding entries for "Intel Smart Sound Technology for USB Audio" also appear twice. In Windows Device Manager, the "DDJ-400" does appear under "Sound, video and game controllers". If I look under Windows Settings, Sound > Output, the system speakers are the only option the computer knows about. In Windows Device Manager, under "Audio inputs and outputs" I only see a Microphone Array and the system speakers (Speakers (Realtek(R) Audio)). I know that the issue is not with the DDJ-400 itself because I also have a Mac and the same DDJ-400 works fine there. I would have tried uninstalling Rekordbox but your uninstall feature is currently BROKEN and Rekordbox fails to uninstall via Windows add/remove programs (yes I closed it before trying). There are no other USB peripherals plugged in other than the DDJ-400. I have tried them with the laptop plugged into power as well. I have tried ALL USB ports, both 'regular' and USB-C options (USB-C with an adapter) with the same result. There is also a bold non-selectable "ASIO" heading in the list but no entries appear underneath it. It appears under the bold non-selectable "Windows Audio" heading. It is the only selectable entry in the list. ![]() In Rekordbox Preferences > Audio, I only see the default speakers ("Realtek(R) Audio") in the Audio drop-down. Rekordbox does not appear as an audio/sound output device either. If I wait long enough, the controller eventually goes into its animated "screensaver mode". track scroll wheel, load decks, play/cue, etc). When I plug in the DDJ-400, it lights up, and quickly goes to a mode where the 2x HOT CUE buttons are lit, and the Release FX is solid blue. I cannot control Rekordbox using the controller. After Chrome, Rekordbox is the only other non-factory app I have installed on the machine. I have installed all pending Windows 10 updates. I have a DDJ-400 + a brand new Lenovo Thinkbook with decent specs (i7 11th gen + 16GB RAM) running Win 10 Pro. ![]()
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